Terms of Service

1. What HomeWisers is

HomeWisers is software for people who own and self-manage a small number of residential rental properties. It helps you keep your own records: your property details, your maintenance history, your vendors, the dates you give it, and the facts you choose to save from your own lease. It includes an AI assistant that answers questions about the records you have entered, and a set of documents and spreadsheets you can download and fill in.

2. What HomeWisers is not

This section describes limits on what the software does. Please read it before relying on HomeWisers.

HomeWisers does not screen tenants. It does not run background checks, credit checks, eviction searches, or identity verification. It does not evaluate, score, rank, or flag any applicant or tenant. It produces no recommendation about who should or should not rent from you.

HomeWisers does not handle money between you and a tenant. It does not collect rent, process payments, hold deposits, or move funds of any kind.

HomeWisers does not generate legal documents. The templates we provide are blank forms that you complete yourself. We do not draft leases, notices, or any tenant-facing legal instrument for your specific situation.

HomeWisers is not a property manager, a real estate broker, a landlord, a lender, a consumer reporting agency, or a party to your lease. We are not your agent and we do not act on your behalf with your tenants.

HomeWisers does not provide legal, tax, accounting, or financial advice. Nothing it produces is a substitute for a licensed professional in your state.

HomeWisers does not determine legal compliance. Where it surfaces a date or a rule, it is organizing information you gave it or research for you to review, not telling you what the law requires of you.

Where you need any of the services described above, we may refer you to an independent third party. See Section 12.

3. Your account

You must be at least 18 and able to enter a binding contract. You are responsible for what happens under your account and for keeping your sign-in method secure. Tell us promptly at help@homewisers.com if you believe someone else has access.

One account is for one person or household. HomeWisers is licensed for your own rental properties. It is not licensed for use as a service you provide to other property owners.

4. The subscription

HomeWisers costs $79.99 per year or $9.99 per month, plus applicable tax. Your subscription covers up to three properties, the property and condition records, repairs and vendors, income and expenses, documents, the lease reader, photo and voice capture, the AI assistant, and product updates during your paid term. What is included is described in full on the pricing page at the time you subscribe.

5. Subscription, billing, and automatic renewal

Your subscription renews automatically until you cancel. We will charge your saved payment method at the start of each new term at the then-current price for your plan, plus applicable tax.

• Annual plan: $79.99, charged on the day you subscribe and on the same date each year after that.
• Monthly plan: $9.99, charged on the day you subscribe and on the same date each month after that.
• Launch or promotional pricing, where offered, applies to the first term only. The renewal price and the date it takes effect are shown before you buy and repeated in your confirmation email.

You consent to automatic renewal separately from these Terms, through a checkbox at checkout that is not pre-checked. We keep a record of that consent.

We will email you before each annual renewal. The reminder goes out between 30 and 40 days before the renewal date and states the plan, the renewal date, the amount and frequency of the charge, and a working link to cancel.

Saved payment method. By subscribing you authorize us to initiate a series of charges to the payment method you provide, at the frequency and amount above, until you cancel. Your card is stored by our payment processor, Stripe, and used only for the subscription you signed up for. We never see or store your full card number.

Price changes. If we change the price of your plan, we will tell you at least 30 days before the new price takes effect, in an email you can keep, with instructions for cancelling. If you are charged a higher price without your consent, you may cancel within 14 days of that charge and receive a pro rata refund.

Failed payments. If a charge fails we will retry and email you. If it continues to fail, your subscription moves to the state described in Section 6.

6. Cancelling

You can cancel at any time, online, from your account settings, in the same way you signed up. There is no phone call, no email required, and no extra step. The cancel control stays available throughout, including on any screen where we might mention an alternative.

Cancelling stops future charges. Your access continues to the end of the term you already paid for. We do not pro-rate the unused part of a term except where Section 5 or Section 7 says otherwise, or where the law requires it.

What happens to your records after you cancel. Your account becomes read-only, and you can still sign in, view everything, and export all of it, for 120 days after your paid term ends. After that we delete the property records held in your account, as described in the Privacy Policy. We will email you before that deletion happens.

Anything you downloaded or stored outside HomeWisers is unaffected and stays yours.

7. Refunds

One rule: tell us within 30 days of any charge and we will refund that charge in full. That applies to your first payment and to every renewal after it, annual or monthly. You do not have to explain why.

A refund ends your subscription and your access on the day we issue it. A refunded year is a year you did not pay for, so it is not a year you keep using. Your records stay available to view and export for 120 days under Section 6.

Nothing in this section limits any refund right you have under law that cannot be waived.

8. Your content stays yours

You own everything you put into HomeWisers: your property details, your maintenance records, your notes, your photos, the facts you save from your lease, and the documents you create from our templates.

We do not claim any ownership of it and we do not take a license to use it for our own purposes. We hold it and process it only to provide the product to you, as described in the Privacy Policy. We do not sell it. We do not use it to train or fine-tune AI models. We do not publish it or share it with other customers.

You can export your records at any time, and delete them at any time.

9. Templates and documents

The workbooks, checklists and any template HomeWisers generates are licensed to you for your own rental properties.

You may fill them in, adapt them, print them, and give a completed document to a resident, vendor, co-owner, attorney, accountant, or anyone else you need to.

You may not redistribute, resell, publish, or share the blank templates as templates, or include them in a product or service you offer to others.

We may update our master templates. Copies you have already downloaded or edited are yours and are never overwritten.

10. The AI assistant

You are interacting with artificial intelligence, not a person. HomeWisers tells you this in the product as well as here.

What it does. The assistant summarizes and organizes the information in your own account so that you can review it. It answers questions about your records, drafts text for you to edit and send yourself, and extracts facts from documents and photos you give it, for you to confirm.

What it does not do. It produces no evaluation, score, ranking, or recommendation about any individual person. It makes no decision on your behalf and takes no action outside HomeWisers without you reviewing and approving it first.

Accuracy. AI output can be wrong, incomplete, or out of date. Dates, amounts, and any fact extracted from a lease or a photograph must be checked against your own records before you rely on them. HomeWisers does not warrant that its output is accurate or complete, and we do not hold the assistant out as a licensed professional of any kind.

Where information comes from. To answer your questions we send the relevant part of your records to third-party AI providers under contracts that prohibit them from using it to train their models. The categories of providers we use are described in the Privacy Policy, and you can get the current names by emailing privacy@homewisers.com.

Fair use of the assistant. Your subscription includes AI assistance for managing your own rental properties. It is not a general-purpose AI subscription. We may limit or decline requests that are unrelated to your properties, and we apply rate and volume limits to keep the service working for everyone. Core access to your own records is not affected by those limits.

11. Fair housing and decisions about people

You are the housing provider. You are solely responsible for complying with the Fair Housing Act and with the fair housing, landlord-tenant, and anti-discrimination laws of your state and city.

HomeWisers must not be used to evaluate, select, reject, screen, rank, or make any decision about a tenant, an applicant, or any other person. That includes using output from the assistant as a factor in such a decision.

You may not use anything HomeWisers produces in any manner that would cause it to be treated as a consumer report, or use HomeWisers as a substitute for a consumer reporting agency.

Do not upload photographs of people. The photo features are for documenting the condition of a property.

If we believe HomeWisers is being used for tenant selection or screening, we may suspend or terminate the account.

12. Third parties we refer you to

For things HomeWisers deliberately does not do, such as tenant screening, background checks, and legal documents, we may link you to independent providers.

Those companies are not us. We do not perform their service, control their process, review their output, or receive or store their results. Your relationship and your contract for those services is with them, on their terms. We are not responsible for what they do.

Some of those links pay us a referral fee. Where that is the case we say so at the link.

13. Acceptable use

Do not use HomeWisers to break the law, to infringe anyone's rights, to upload malicious code, to attempt to access another customer's data, to scrape or resell the service, to evade usage limits, or for tenant screening or selection as described in Section 11.

Do not upload Social Security numbers, government identification numbers, financial account or card numbers, or consumer report contents. The product is not designed to receive them and we do not want them. See the Privacy Policy.

14. Availability, changes, and support

We aim to keep HomeWisers available but we do not guarantee uninterrupted service. We may change, add, or remove features. If we remove something you rely on materially, we will tell you in advance and, where that materially reduces what you paid for, offer you a pro rata refund of the unused term.

Support is by email at help@homewisers.com. We are a small company and we answer as quickly as we can. We do not offer a guaranteed response time.

15. Suspension and termination

You may stop using HomeWisers and cancel at any time. We may suspend or terminate an account for a serious or repeated breach of these Terms, for non-payment, or where required by law. Except in cases of fraud, abuse, or legal requirement, we will give you notice and a chance to export your records first.

16. Disclaimers

HomeWisers is provided "as is" and "as available." To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that HomeWisers will be error free, that AI output will be accurate, or that using it will produce any particular outcome for your property or your finances.

Some states do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

17. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, or lost data, even if advised of the possibility.

Our total liability for any claim is limited to the greater of the amount you paid HomeWisers in the twelve months before the claim, or one hundred US dollars.

Nothing here limits liability that cannot be limited by law, including for fraud, or for death or personal injury caused by negligence.

18. Indemnity

You will defend and indemnify HomeWisers against claims arising from your use of the product in breach of these Terms, from your relationship with your tenants, from information you upload that you did not have the right to upload, and from any housing decision you make.

19. Disputes

Before starting a formal proceeding, contact us at help@homewisers.com and give us 30 days to resolve it. Most things are fixable that way.

Please read this section carefully. It affects your legal rights.

Except for matters that qualify for small claims court and requests for injunctive relief, any dispute arising out of or relating to these Terms or the product will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, rather than in court, and judgment on the award may be entered in any court with jurisdiction. The arbitrator, and not any court, has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or part of it is void or voidable.

Fees. Each party is responsible for its own attorneys' fees and costs, and the filing, administrative, and arbitrator fees will be allocated as provided by the AAA Consumer Arbitration Rules.

Class action waiver. You and we agree that disputes will be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding, and the arbitrator may not consolidate more than one person's claims. You may opt out of this Section 19 by emailing connect@homewisers.com within 30 days of your first purchase. If the class action waiver is found unenforceable as to a particular claim, that waiver will be severed only as to that claim, and the remainder of this Section, including the agreement to resolve all other disputes by binding individual arbitration, will remain in full force; any claim on which the waiver is severed will proceed in the courts identified in Section 20. If any other part of this Section is found unenforceable, it will be severed and the remainder enforced.

Either party may bring an individual claim in small claims court.

20. Governing law

These Terms are governed by the laws of the State of Iowa, without regard to its conflict of laws rules.

For any dispute not subject to arbitration under Section 19, the exclusive jurisdiction and venue is the state and federal courts located in Polk County, Iowa.

21. Changes to these Terms

We may update these Terms. If a change is material we will email you and post notice in the product at least 30 days before it takes effect, and where the law requires it we will ask for your consent. Every prior version stays available at a dated URL, linked below, so you can see exactly what changed and when.

Continuing to use HomeWisers after a change takes effect means you accept the updated Terms.

22. Contact

HomeWisers309 Court Ave Ste 820 PMB 937161Des Moines, Iowa 50309-2282United States

help@homewisers.comprivacy@homewisers.com for privacy requests

HomeWisers is a product of Private Mode Social, LLC.

Previous versions: /terms/2026-09-04